Privacy Notice

This privacy notice discloses the privacy practices for sewonsewnorth.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.
   
   

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 701-256-2526 or via email: sewon@utma.com.

Policies

Products may be returned within 30 days of purchase with original receipt, in new condition,  and unopened. Returns that have a smoke odor will not be refunded. 

Exceptions: Due to copyright laws, patterns and books may not be returned. Cut fabric, kits, and special orders cannot be returned. Returns on sewing machines are completely at our discretion, must be unused, and will be subject to a $50.00 restocking fee.

If a product in your order is incorrect, damaged or missing, please contact us within 30 days of receipt of the order so that we can work with you to make it right. Unfortunately we will not be able to replace, reship, or refund if we’re not notified within those first 30 days. 

Refunds will be issued once returns are received and processed by us. Refunds will not be given for shipping charges. Refunds for refused or abandoned packages will be at our discretion. No refunds for any package that shows as delivered by the shipping carrier

Class/Event Policies

• Call, stop in, or register online to sign up and pay for the class/event of your choice. Class/event fee is due when you register. We cannot "save" you a spot without payment.
•  No photocopied or sharing of patterns or books will be allowed in classes due to copyright concerns.
• To make the most of the class time , please be setup and ready to begin class at the specified start time.
• We consider your registration to be a commitment by you to take the class/event and we in turn make a commitment to the instructor. Our general policy is: We will refund your class fee in store credit if you cancel by 2 weeks prior to class. Cancellations by the student after 2 weeks will not receive any refunds. We do sometimes have a different class refund policy which will be noted on classes as such.
• To ensure that class runs smoothly, it is essential that your sewing machine is in top working condition before class. Malfunctioning equipment will disrupt and hinder the progress of the entire class. It is also essential that you know how to properly operate your machine.